First compare the part numbers on your invoice with what you received. The order is downloaded from our website to create the invoice which you can verify against your email order confirmation.
If the items received and listed items on your invoice are:
- do not match, contact us immediately of the discrepancy and we will ship out what you were suppose to receive with a prepaid return shipping label for the incorrect item.
- match, contact us to make arrangements to exchange the items. Place a second order for the item that you intended to purchase. We will then email a prepaid return ship label to you for the unwanted item.