Diane
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RETURNS AND EXCHANGES
Returns must be processed through the original buyer. All sales are final on discontinued or closeout merchandise. Returned merchandise for any other reason other than warranty claims and order ful...
PRICING AND ACCEPTED PAYMENTS
PRICING Prices are subject to change without notice. Prices and shipping charges DO NOT include customs/ import duty taxes, like GST or VAT collected by the postal authorities of countries outside ...
BACK ORDERS
We typically don't have to manage back orders because 99% of what is listed is in stock or in transit to our warehouse. Some parts go temporarily out of stock due to our suppliers not being able to...
MY NEW GL1200 SHOCKS ARE BOTTOMING OUT.
Our online Barracuda shocks disclaimer stated that mechanical shocks do not perform and are not intended to perform like the air shocks that you had on your GL1200. Mechanical shocks use a gas and ...
WHERE TO FIND YOUR VIN, CARBURETOR IDS, ENGINE, FRAME AND FINAL DRIVE SERIAL NUMBERS?
Determining whether or not an older Gold Wing model is stock can be difficult if you are not the original owner. Identifying the identification numbers of the VIN, carburetors, engine, frame and fi...
WHEN WILL YOU SHIP MY ORDER?
We ship same day for orders placed by 3pm CST Monday to Friday. Orders placed after 4 pm will ship next day. We typically do not ship on Saturday but will do so upon request. Contact us by phone af...
HOW SECURE IS MY CREDIT CARD INFORMATION?
Our online store maintains the highest credit card security. Credit card information is encrypted on all orders and never data based on site. We use Address Verification Service (AVS) to reduce the...
WHAT IS THE SHIPPING COST TO MY ADDRESS?
You can get a shipping cost estimate by adding your items to the shopping cart. In the lower right of the screen, find Calculate Shipping just below Apply Coupon. Enter your country, state/province...
THE ITEMS I RECEIVED ARE NOT WHAT I ORDERED.
First compare the part numbers on your invoice with what you received. The order is downloaded from our website to create the invoice which you can verify against your email order confirmation. If ...
CAN I PICK UP MY ORDER?
Yes, you can select "In Store Pickup" in the Order Checkout and no shipping will be charged. A link will appear for scheduling your pick up time.